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Experience how our AI conducts secure voice-based identity verification, verifies documents over the phone, and ensures compliance—all while providing a seamless customer experience. Click to start a live demo call.
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Secure, compliant KYC for regulated industries.
From startups to enterprise fintechs, our Voice KYC AI adapts to your verification requirements. Organizations worldwide trust FollowMyGroup for compliant, fraud-resistant customer onboarding. Start today and modernize your identity verification process.
Pro
Perfect for fintechs and regulated businesses requiring automated voice-based KYC verification.
One-time setup
Ongoing: $300/month + $0.45 per verification
All charges billed automatically via Stripe at the start of each billing period.
Includes:
- 665 verifications included per month
- Biometric voice authentication
- Document verification via phone
- AML/KYC compliance reporting
- 9–5 support
- Fraud detection & risk scoring
- Secure audit trail & recordings
Enterprise
Designed for banks, large fintechs, and enterprises with high-volume KYC requirements and custom compliance needs.
pricing
Includes everything in Pro, plus:
- Custom compliance workflows (region-specific)
- Multi-language voice verification
- Advanced fraud prevention & AI detection
- Dedicated compliance team & legal support
- On-premise deployment options
- Priority SLA & 24/7 support
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Pro
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Enterprise
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|---|---|---|
| Get started | Get started | Contact sales |
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Pricing
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| Setup fee |
€1490 (one-time)
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Custom
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| Monthly fee |
$300 (includes 665 verifications)
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Custom
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| Per verification fee |
$0.45 per additional verification
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Custom volume pricing
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Features
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| Biometric voice authentication | ✅ | ✅ |
| Document verification | ✅ | ✅ |
| AML/KYC compliance reporting | ✅ | ✅ |
| Fraud detection & risk scoring | ✅ | ✅ |
| Custom compliance workflows | – | ✅ |
| Multi-language support | – | ✅ |
| On-premise deployment | – | ✅ |
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Support
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| Email support | ✅ | ✅ |
| 9–5 support | ✅ | – |
| 24/7 priority support | – | ✅ |
| Dedicated compliance team | – | ✅ |
We onboard 10x more customers now with the same compliance team. The voice KYC is fast, secure, and our customers love how easy it is compared to traditional methods.
Tamás Kovács
Head of Compliance, NeoBank Hungary
Frequently asked questions
- What is Voice-Based KYC?
- Voice-based KYC uses AI to verify customer identity over the phone through biometric voice analysis, document verification questions, and compliance checks. It's faster and more convenient than traditional in-person or video-based KYC while maintaining the same security standards.
- How does biometric voice authentication work?
- Our AI analyzes unique voice characteristics (voiceprint) during the call to verify the speaker's identity. This includes pitch, tone, cadence, and other biometric markers that are extremely difficult to fake. Combined with document verification, it provides multi-factor authentication.
- Is this compliant with KYC/AML regulations?
- Yes. Our solution is designed to meet global KYC/AML standards including EU's 5AMLD, GDPR, and various regional financial regulations. Enterprise plans include custom compliance workflows for specific jurisdictions. All verifications include full audit trails and secure documentation.
- What industries can use Voice KYC?
- Fintechs, banks, payment processors, cryptocurrency exchanges, insurance companies, telecom providers, remote monitoring services (távfelügyelet), online gaming/betting platforms, and any regulated industry requiring customer identity verification.
- How is pricing billed?
- Pro plan fees are collected automatically via Stripe: a one-time setup (€1490), then $300/month which includes 665 verifications, plus $0.45 per additional verification. Enterprise is custom-priced with volume discounts.
- What documents can be verified over the phone?
- The AI can verify government IDs (passports, ID cards, driver's licenses), utility bills for address verification, tax documents, and other official documents. Customers read specific information from their documents during the call, which the AI cross-references with your records or third-party databases.
- How do you prevent fraud and identity theft?
- We use multiple layers: biometric voice authentication, document verification, behavioral analysis, real-time fraud detection algorithms, and risk scoring. The AI can detect synthetic voices, recordings, and other spoofing attempts. Enterprise plans include advanced AI fraud prevention tools.
- How long does a voice KYC verification take?
- Typically 2-5 minutes for standard verifications. The AI guides customers through the process efficiently while ensuring all required information is collected and verified. Complex cases or enhanced due diligence may take longer.
- Can we customize the verification questions and workflows?
- Yes. Pro includes standard KYC workflows that can be configured to your requirements. Enterprise plans offer fully custom workflows, scripting, risk-based verification paths, and integration with your existing compliance systems.
- What happens if the verification fails?
- Failed verifications are flagged with detailed reasons and can be escalated to human compliance officers for review. The system maintains all call recordings, transcripts, and analysis for audit purposes. You can configure retry policies and escalation workflows.
- Which languages are supported?
- Pro plan includes Hungarian and English. Enterprise plans support 20+ languages with native speakers and can detect and switch languages automatically during calls.
- How do you handle data privacy and GDPR?
- All customer data is encrypted in transit and at rest. We're fully GDPR compliant with data minimization, purpose limitation, and customer consent management. Data retention policies are configurable, and we support data subject access requests. Enterprise plans can include EU-only data residency.