Frontdesk AI for clinics and dentistry.

FollowMyPatient’s Frontdesk AI is your always-on virtual receptionist—handling patient questions, routing calls to colleagues, solving common issues, and even integrating with your booking platform. Available 24/7, it helps your clinic reduce costs while improving patient experience.

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Pricing that scales with your clinic.

From solo dental practices to large healthcare groups, our Frontdesk AI adapts to your team size and patient flow. Clinics worldwide are already saving costs and improving patient satisfaction with FollowMyPatient. Start today and optimize your front desk—24/7.

Pro

Perfect for clinics and dental practices ready to automate their front desk.

$990

One-time setup

Ongoing: $200/month + $0.32 per minute of calls

All charges billed automatically via Stripe at the start of each billing period.

Get Started

Includes:

  • 625 mins of call time included per month
  • Dedicated account setup assistance
  • 9–5 support
  • 24/7 receptionist AI
  • Integration with your booking platform

Enterprise

Designed for hospitals, multi-location groups, and organizations with complex workflows.

Custom

pricing

Contact Sales

Includes everything in Pro, plus:

  • Custom AI workflows tailored to your operations
  • Advanced reporting and analytics
  • Priority support & SLA
Pricing plan comparison
Pro
Enterprise
Get started Get started Contact sales
Pricing
Setup fee
€1000 (one-time)
Custom
Monthly fee
$200 (fully usable as call credit)
Custom
Usage fee
$0.32 per started minute
Custom
Features
AI Receptionist (24/7) ✅ ✅
Booking platform integration ✅ ✅
Custom AI workflows – ✅
Advanced reporting & analytics – ✅
Support
Email support ✅ ✅
9–5 support ✅ –
Priority SLA support – ✅
Dedicated account manager ✅ (setup assistance) ✅

Patients are amazed when the AI answers the phone-and I finally have time to focus on dentistry, not admin.

Dr. James Koh

Private Practice Dentist, London

Frequently asked questions

Your questions answered.
What exactly does Frontdesk AI do?
It answers calls 24/7, handles common questions, books/reschedules appointments (via your booking system), routes calls to the right colleague, takes messages, and escalates edge cases to humans when needed.
How is pricing billed?
Pro plan fees are collected automatically via Stripe at the start of each billing period: a one-time setup (€1000), then $200/month, plus $0.32 per started minute of call time. Enterprise is custom-priced.
What does “per started minute” mean?
Call usage rounds up to the next whole minute. For example, a 1:10 call is billed as 2 minutes.
Which booking platforms do you integrate with?
We connect to most modern booking systems via API or secure webhooks. If your system is custom, we’ll provide a lightweight spec for your developer or build a custom connector on the Enterprise plan.
Can the AI hand off to a human mid-call?
Yes. The agent can warm-transfer calls to a direct line or team queue, leave notes, and send a summary to your inbox or CRM.
How do you handle languages and accents?
Frontdesk AI supports multiple languages and performs well with a wide range of accents. If you need a specific language or dialect, tell us—we can enable and tune it.
Is patient data secure and GDPR-compliant?
Yes. Data is encrypted in transit and at rest, with access controls and audit logging. We support GDPR requirements (including DPA and data subject requests). Enterprise plans can add stricter controls and region-specific data residency if required.
Do you support HIPAA?
For U.S. healthcare providers, Enterprise includes options for enhanced controls and a Business Associate Agreement (BAA). Contact sales for details on your compliance needs.
How long does setup take?
Pro setup typically takes a few business days after we receive your call flows, FAQs, and booking access. Enterprise timelines depend on custom workflows and integrations.
What phone numbers can we use?
You can forward an existing clinic number to the AI or provision a new local/international number through us. We’ll help you choose the best routing strategy.
What support is included?
Pro includes setup assistance and business-hours (9–5) support. Enterprise adds priority SLA, custom runbooks, and on-call escalation.
Can we bring custom workflows or EHR/CRM integrations?
Yes. Pro supports standard flows and booking. Enterprise adds custom call logic, EHR/CRM integrations, and advanced reporting tailored to your operations.
How do cancellations work?
You can cancel the Pro subscription any time before the next billing period in Stripe. Enterprise terms are defined in your contract.